Siloed customer data, no single view
The export, the spreadsheet, the re-upload. Every campaign.
LiveLoyalty keeps one live profile per shopper, an all-in-one retention marketing platform for ecommerce brands, and a forward-deployed marketer moves your data into it.
+52.5%
in total revenue YoY
The problem
Growth stalls when data stays fragmented
Every disconnected tool adds friction: duplicate messaging, missed revenue opportunities, and customer experiences that feel inconsistent brand to brand. The fix is one place where the data actually lives, not another point solution.
What we hear from brands
a cannabis beverage brand: separate storefronts create fragmented customer data and duplicate messaging
a supplements brand: data is siloed in the email platform and not activated effectively, leading to missed revenue opportunities
a pre-owned luxury goods retailer: disjointed customer data causes inconsistent experiences, and multiple email platforms create messaging conflicts
The new way
Segmentation without the spreadsheet
Instead of manual list pulls, LiveLoyalty lets you segment by customer, product, brand, order status, or purchase history directly in the platform. Historical tracking, calculated fields, and nested logic replace the manual stitching altogether.
0.37% → 6.1%
of visitors converted to subscribers across the connected journey
150+
ready-to-go integrations available without dev time
How it works
The part where you do almost nothing
Say yes to the plan
Your forward-deployed marketer builds the migration plan and walks you through it. Approving it is most of your job.
Everything transfers in the background
Data, segments, flows, and campaign templates move over while your current platforms keep working, so customers never notice a gap.
Deliverability gets warmed up for you
Domain warm-up and sending reputation are handled as part of the switch, not left for you to figure out after launch.
The platform
The most unified platform for next-level marketing
LiveLoyalty's promise is simple: a commerce-specific data model that delivers enterprise-grade capabilities, scalability, and speed to market you cannot get from a patchwork of point solutions. Real-time processing runs at 2M RPM with under 300ms latency, so every module acts on fresh data.
Including
Your forward-deployed marketer
The forward-deployed marketer model, explained plainly
Rather than a support rep who reacts to tickets, your LiveLoyalty forward-deployed marketer proactively builds your strategy, sets up your flows, and runs your tests. It is included at no extra cost, with a shared Slack channel for anything in between.
Done-for-you strategy, flows, and A/B tests
Shared Slack channel for direct access
Included with every subscription
Replace your stack
Count the integrations you maintain
Every point tool in a stack comes with a connector somebody has to keep alive, and the customer data ends up split along those seams. Consolidating removes the connectors along with the tools.
Bring your stack to the conversation
The useful version of this discussion starts from the tools you run now and what each of them would be replaced by.